TemplateDashboard

Contact Center Dashboard (Q2 2025)

Contact Center Performance

Daily Average Interactions: April 1 – June 30, 2025

6,205

Avg. Daily Interactions

92.1%

Customer Satisfaction

4m 25s

Average Handle Time

84.5%

First Contact Resolution

Daily Interactions Trend by Channel (Q2 2025)

Top 5 Ticket Categories

Agent Productivity by Channel (Interactions/Day)

Social Media Platform Breakdown by Product

Social Media Interactions by Product Account